With Skype and Google Hangouts dominating most of the video chat market, do we really need another website that does basically the same thing? Zoom is unique in its business focus and ability to include 100 people in one video chat session. You can use the service for free, but the website’s true features come alive when you start paying for the premium version. Zoom also lets users share files, their screens, and message across different types of apps. Whether or not you use Zoom for business purposes, the website is a fantastic substitute for any video messaging website out there.
Take Part in Video Conferences Over the Cloud with Zoom
Name: Zoom (Visit Zoom)
Type: Video Meetings
Best Website For: Video Conferencing
Reason it's on The Best Sites:
Zoom allows users to join group meetings of up to 100 people. Zoom provides video chat, screen sharing, and messaging across apps, among other features. You've never seen a more robust conferencing service on the Internet.
As your small business is growing, you’re probably looking into tools to help your team communicate and collaborate both internally and externally. You’ll need a messaging platform to support fast communications in your growing employee base. And a desktop and mobile video conferencing platform for face-to-face meetings, even on the go. And a video conference room solution for meetings and ideation. And you’ll need a webinar platform for your all-hands events and marketing activities. Sounds daunting, right?
Luckily, Zoom is your one stop shop. Zoom’s all-in-one communication and collaboration platform gives you access to all the tools your growing company will need to stay connected and scale without friction. Check out some of the reasons why you should use Zoom in your small business:
Make the Right Decision Early
One of the most common challenges our large customers face before switching to Zoom is that they chose too many solutions early on that don’t work well with each other. While it may seem like a good idea to build your collaboration stack on a need-by-need basis, in the long run it creates a confusing and inefficient workflow. Avoid this by Zooming right out of the gate. With Zoom you can add products such as Zoom Rooms and Video Webinars to our core meetings platform as needed, but still keep the same simple user experience.
Use One Platform for all Use Cases
Do each of your departments use a different platform? It can be confusing and inefficient for an employee to learn one platform for their training and then have to learn another for their sales video demos, and yet another when they’re in your conference rooms. Zooms versatile platform can be used by everyone in your company for all use cases, including training and development, webinars, sales, marketing, and more!
Zoom’s products and services were designed with growing companies in mind. There is a Zoom solution at a great price for every company no matter what stage of growth. We are happy to have you use Zoom for free forever if that’s all you need. And if you start needing more – like unlimited minutes in your group meetings, reporting, and other advanced features, Pro accounts are only $14.99/month per host. Even free Zoom Meetings can support up to 100 video participants, and we can take you up to 500 video participants in meetings or 10,000 webinar attendees.
Get a Room (Or a lot of Rooms)
Looking for a conference room solution? In the past you had two options: 1) Plug in a phone and put up a whiteboard and some markers. Or 2) Spend tens of thousands on heritage hardware systems. Zoom Rooms is the better way. This software-based conference room solution runs on off-the-shelf (read: affordable and flexible) hardware, and provides you all the functionality you could ever ask for: video and audio conferencing, wireless content sharing, integrated calendaring, and even (no added cost) options for scheduling display and digital signage.
Want to learn more about how Zoom can help your small business grow? Sign up for a personalized 1-on-1 demo with a Zoom product specialist today!
Zoomtopia 2018 registration is now open! Zoomtopia is an annual celebration of Zoom’s customers and their successes, and an amazing opportunity to learn about new technologies, develop your skills, and connect with like-minded industry professionals. This year, Zoomtopia 2018 will be held at the glorious San Jose McEnery Convention Center on October 10th and 11th. Register now!
Here’s a preview of all the amazing things you can expect this October:
Day One – October 10
To kick off Zoomtopia 2018, we’re dedicating a half day to Zoom training and workshops! While you certainly don’t need formal training to use Zoom, it is always helpful for Zoom admins to learn the in’s and out’s of our technology from reporting to settings to hardware options. Many other companies may charge hefty fees for training, but we’re providing these in-person training sessions at no additional cost. Think of it as a full-ride Zoom scholarship for all attendees. By the end of the first day, you’ll be a fully-trained blackbelt Zoom admin or host! Session topics include Zoom Rooms hardware boot camp, webinar administration, Zoom’s developer platform, and much more. To close off the first day of Zoomtopia 2018, we’ll be hosting a happy hour so you can continue to “Meet Happy” into the night.
Day Two – October 11
The second day of Zoomtopia 2018 will consist of product announcements, keynote speakers, more breakout sessions, live entertainment, an expo hall featuring Zoom partners, and surprises from our Zoom Happiness Crew! Our speaker lineup will feature some of the world’s most prominent CIOs, IT professionals, and business leaders, and you’ll have plenty of time for networking and learning. We’ll also host industry-specific breakout sessions, giving you an opportunity to connect with other professionals who face your same business challenges. Lastly, you’ll have plenty of hands-on Zoom time at our Zoom Expert Bar. Zoom specialists will be on deck, along with some of our newest and most innovative products, to answer all of your burning Zoom questions and give you personalized demos.
Need further convincing? Check out our Zoomtopia 2017 highlight video!
Visit zoomtopia.us for more details and to save your spot as early as possible. Stay tuned for more updates – our goal is to make you happy!
Following our blog post on New Zoom Features earlier this month, here is an in-depth look at the new scheduling features! But first, a little catch up on how to schedule a Zoom meeting:
Zoom allows users to schedule meetings from the desktop client, Zoom web portal, calendar plugins, or mobile applications.
- Desktop Client – Under the Home tab, click Schedule, fill out your meeting information, and you’re all set!
- Zoom Web Portal – Simply log onto My Meetings, click Schedule a New Meeting, fill out your meeting information, and click save.
- Calendar Plugins – You can download Zoom’s calendar plugins and extensions for services such as Google and Outlook. On the calendar interface click Schedule a Meeting, or Make it a Zoom Meeting.
- Mobile Applications – Open the app. From the home screen, tap the Schedule icon, fill out your meeting information, then tap Schedule or Done.
Check out our Scheduling FAQ blog post for more information.
Now let’s take a look at some of the newly released scheduling features. Be sure to download the newest client to make sure you have them!
You can now see all your meetings on the Zoom desktop client, regardless of whether they are Zoom or non-Zoom meetings. Zoom’s real-time chat presence will change your status to busy even if you are in a non-Zoom meeting as long as it is scheduled on your calendar. In addition, you can join Zoom meetings you have been invited to directly from your desktop client without going to your calendar. The Zoom client can now be your all-in-one scheduling and meeting management platform!
Zoom’s Waiting Rooms feature is perfect for people who have back-to-back meetings on the same meeting ID. While not strictly a scheduling feature, it is a helpful feature that helps you be more professional in your meeting planning. Waiting Room users can now customize their virtual waiting room with their logo, meeting title, and a personalized message. This is great for reinforcing your brand or messaging for private practices, educational office hours, and consulting. Lastly, it will give your customers and clients a peace of mind that they’re in the right place while they’re waiting.
Web Extensions for Scheduling
We’ve made our Google Chrome extension even more convenient by allowing users to manage meeting settings each time they schedule a meeting. You can now easily choose the appropriate settings for your meetings such as “Mute all upon entry” and “Join before host.”
We’re also excited to announce our Safari extension! Safari users can now have access to all the web extension features that were available to our Chrome, Mozilla, and Edge users. Extension features include one-click meeting scheduling and Google Calendar integration.
Stay tuned for more blog posts on our new features! Want to bring these scheduling features to your enterprise? Sign up for a personalized 1-on-1 demo with a Zoom specialist today.
Zoom is excited to announce a brand-new integration with ScheduleOnce! ScheduleOnce is an end-to-end online appointment scheduling solution that provides a simple way for professionals to connect with prospects and customers. As people’s schedules get busier, ScheduleOnce’s new Zoom integration will help users schedule meetings and meet face-to-face much more efficiently.
With the native Zoom integration, ScheduleOnce users will be able to seamlessly use Zoom in all stages of their booking activities. Here are some of the features that come with our new integration:
- Automatic Zoom Scheduling – ScheduleOnce automatically creates a Zoom session with a unique meeting ID whenever a customer makes a booking. Customers will receive an email confirmation and a calendar event with the meeting details.
- Support for all Meeting Types – Whether a customer creates a one-on-one meeting, a group session, or a session package (a series of meetings), the Zoom integration will create the appropriate Zoom meeting. One-on-one meetings create a single, unique Zoom meeting, while a group session creates one meeting that gets sent to all participants. A session package creates a unique Zoom meeting for each session in the package.
- Seamless Canceling and Rescheduling – If a customer cancels or reschedules a booking, all the necessary changes are automatically made and customers are sent the updated information.
- Secure Connection – Thanks to ScheduleOnce’s OAuth Protocol, users can connect their Zoom accounts without sharing their credentials, ensuring the security of private information.
This integration is available to ScheduleOnce users with Zoom accounts. To enable the integration, simply go to the conferencing integrations page on your ScheduleOnce account and connect. Don’t have an account? Check out scheduleonce.com to learn more.
Want to learn more about Zoom integrations and how they can help your enterprise? Sign up for a 1-on-1 demo with a Zoom specialist today!
Editor’s Note: We’re always so excited to hear from a happy customer who wants to tell their Zoom story! See below for an account of how Zoom helped transition an in-person coaching firm into an online service.
Executive coaching firm Ubiquity (www.ubiquity.coach) recently changed its business model and now delivers support to organizational leaders and executives through Zoom video meetings. Over the last decade, executive coaches at Ubiquity met with their clients face-to-face at the client’s location. However, they found many compelling benefits to evolving their business model into an online service, and after a thorough evaluation of possible conferencing providers, Ubiquity decided on Zoom.
“Both our coaches and our clients have been extremely happy with Zoom,” says Ubiquity president, Terry Lipovski. “In fact, we could not have designed a better application for executive coaching if we tried.” When Ubiquity decided to move to an online model to better serve their clients, they considered designing their own video coaching app, but after careful consideration, they realized Zoom already had all the features that they could ever hope for, and more.
“First and foremost, we wanted a video platform that was easy to use and offered dependable quality. After all, corporate executives will not tolerate flaky technology.” Lipovski cites several other features that create a rich collaborative environment for executive coaching, such as screen sharing, whiteboarding, and chat. “The in-meeting messaging feature is great, but when we started to lean on the out-of-meeting persistent chat component, that’s where we found Zoom to be a game-changer.” In addition to scheduled coaching sessions, Ubiquity now offers their clients unlimited chat support with certified executive coaches.
This anytime, anywhere chat support really sets Ubiquity apart. “The fact that our clients can get unlimited support in between scheduled coaching sessions allows us to be there for them like we never could before. And when we share resources like PDFs, URLs, or other media, it stays in Zoom’s chat, accessible by our clients for weeks or months, creating a library of support material right in the Zoom app.”
Sophia Schweitzer, a Ubiquity executive coach based in Hawaii, says video coaching over Zoom has redefined the help she can provide and who she can support. “I’m able to live on an island and support people all around the world. It’s more confidential too. My clients don’t have to field questions from their colleagues anymore, wondering who the stranger is who comes in to meet every few weeks behind closed doors. With Zoom, we can meet where and when it makes sense for them.”
Zoom has become a game changer for Ubiquity, allowing them to grow from a small regional executive coaching boutique into an influential, global network of coaches that support Fortune 500 corporations on six continents. This kind of growth would not have been possible using the old face-to-face model. “What Zoom has enabled is reach and scalability. Now we are finally able to live up to our name, Ubiquity. With Zoom, we are literally everywhere.”
Ubiquity is a privately held executive coaching firm based in Canada. They specialize in executive, leadership, presentation, and sales management, coaching, and workshop facilitation. They can be found online at www.ubiquity.coach.
At Zoom, our world-class engineering team is always hard at work to bring you the most innovative advancements in video communications. Below are some of the new features we just released this past weekend (March 30, 2018). To access these new features, make sure you’re using the most up-to-date Zoom client by clicking here. For more information, here are the complete release notes.
We have created several new integrations that make calendaring and scheduling with Zoom completely frictionless.
- Safari Extension – Google Chrome, Mozilla, and Edge browser users have enjoyed Zoom’s web extension for years. Now Safari users can join the party with our new web extension for Safari! Safari users will be able to easily schedule meetings directly from their browser with integrations such as Google Calendar. Download the extension here.
- Zoom Client – See all your meetings (Zoom and non-Zoom) from your Zoom desktop Client. Also, Zoom’s chat presence status will change to “Unavailable” when you’re in any type of meeting as long as it’s listed on your Google Calendar.
- Google Chrome – We’ve updated our Google Chrome extension to allow you to modify meeting settings such as “Join before host” and “Mute all upon entry” each time you start a meeting.
We’ve added some new features for Zoom recordings to make them more useful than ever:
- Recording Registration – Users can track who is watching their webinar and meeting recordings through a customized registration form (requires a Zoom Pro account).
- On-Demand Webinars – Webinar registrants who missed a webinar have on-demand access to recordings without having to re-register.
These features are particularly helpful for those who are using recordings for marketing or sales purposes, as they can track which prospects have watched their recordings. It is also useful in education and corporate training and development to know which students or employees have viewed virtual courses.
Are you constantly in back-to-back meetings? You’ll love using Zoom’s waiting room. It is particularly helpful if you frequently use the same meeting ID – it makes sure your meeting participants don’t crash each other’s meetings. It is particularly helpful in telehealth, where confidentiality is key, and for professors with office hours. New to waiting rooms is…
- Waiting Room Customization – Users can now customize their virtual waiting room with their logo, meeting title (auto filled from the calendar), and a personalized message.
Zoom has a long history of developing innovations for Apple, and this product release is no exception. Here’s what we got for you fruit lovers:
- Macbook Pro Touchbar – Macbook Pro users can manage meeting controls using their touch bar (available on the new Macbooks).
Over 10,000 educational institutions love Zoom. We have built numerous features for education, including integrations with various learning tools.
- Learning Tool Interoperability (LTI) – We’ve updated our integration with Blackboard and added a new LTI with Sakai. On both platforms, users can now configure, host, and manage meetings directly.
If you want to keep up with specific topics and people in your organization, you’ll love our new chat feature:
- Keyword & Contact Notification – You can now turn on notifications for specific keywords and messages from specific contacts. Imagine you’re in marketing. Now you will be notified whenever anyone in your chats says words you select like “marketing,” “brand,” “news”, or anytime your CMO chimes in.
To access these new features, make sure you’re using the most up-to-date Zoom client by clicking here. Want to learn more about our new features and how they can help your enterprise? Sign up for a personalized 1-on-1 demo with a Zoom specialist today!
We have recently seen traditional technology providers publicly discussing the importance of the CIO and the Central IT function with the objective of shutting down Shadow IT. They speak of Shadow IT as the enemy of the enterprise, creating disconnected and unwieldy workflows, sharing non-standard technologies that increase complexity and cost, and putting the enterprise at risk from a security posture. Instead, they argue, all employees should fall in line behind the solution that IT provides.
Shadow IT does not come from rogue users; it does not originate by professionals with the wrong intent or from those unwilling to even try the tools sanctioned by their IT team. Shadow IT is formed when the IT team does not provide the best tools for their employees. The idea of Shadow IT undercutting IT undersells the vision of the modern CIO, and the opportunities to embrace and harness IT’s role in driving organisational agility, digital disruption, and the ongoing transformation of an organization. It also implies that IT should be mostly focused on control and governance. These matters are certainly important. IT makes these priorities, and everything else, harder on themselves and their colleagues if they roll out and support tools that users don’t love.
So how does IT avoid the creation of Shadow IT and should it? Perhaps the modern CIO needs to listen to the signals from Shadow IT. Shadow IT has and will undoubtedly prevail in the future due to the close proximity of these professionals to where the business is conducted and the continuance of the technology consumerization and digital disruption.
IT needs to empower users with apps and other tools that they (the users) actually enjoy and want to use, apps that actually work as designed. IT should provide the best-in-breed, most user-friendly tech to employees for every use case. Clearly there is a need for standardization. An organization cannot have several tools to accomplish the same task or switch tools on a regular basis. The modern CIO understands this predicament and sees the benefit of introducing technology that users enjoy and use naturally, as these benefits bring much more to an organization than having a standard.
So, find your best-of-breeds. Provide Zoom for meetings, chat, and webinars. Provide Okta for SSO. Provide Zendesk for customer service and support. There are many more examples. The beautiful thing is that these providers have created API-driven cloud ecosystems, so using them together is actually more frictionless than an end-to-end system from traditional technology providers (which, you’ll note, are actually cobbled together from a series of acquisitions). These best-of-breed providers listen to user feedback and have a singular laser focus on their technology solutions being extremely efficient, productive, and effective in meeting the desires and objectives of their users. Cloud ecosystems themselves reflect an opportunity to extend capabilities of best-in-breed apps, enhancing workflows and providing a platform for innovation and digital transformation that gives the speed and agility so important for companies today.
Additionally, traditional providers often suggest that the only secure environment is their own. But tools from independent companies like Zoom build security into the platform from day one, as evidenced by our customers in the security space. In fact, using Zoom (a tool that employees actually love) means they won’t be creating their own insecure Shadow IT networks with consumer solutions.
If the modern CIO is to play a part in driving business change, supporting the digital transformation and agility for her or his organisation, they should provide a safe, secure environment, educate users, and provide them with the best tools. End users are smart and they will find the best tools themselves if IT doesn’t provide them. A CIO can put their head in the sand and ignore it, or they can embrace it. The modern CIO, and their team, can be the hero for employees. They can be progressive, operate out of the box instead of sticking to traditional tech providers, look at what’s occurring in the open and uninhibited world of technology, and give users what they want instead of tightly controlling what apps can be used and when.
In my career in the communications industry, I have never had so many happy customers until I moved to Zoom, mostly because Zoom makes end users happy and they actually use it. It (Zoom) just works! You don’t have to take my word for it; we haven’t achieved an NPS of 72 because users aren’t happy. As further evidence here is one of my favorite customer quotes to back me up: “Our people like the ease and quickness of joining, and the ease of screen sharing. It’s only been three months that we’ve been fully deployed and we’re seeing over 1.5 million minutes a month on Zoom. We’re averaging close to 1,000 meetings a day over Zoom,” – Neal Piliavin, director of collaboration, Hubspot.
Everywhere from the tech industry to Hollywood, artificial intelligence (AI) seems to be one of the hottest topics in 2018. We’ve all seen the robots and supercomputers from movies and TV shows, but what exactly does AI look like in real life and how may it affect your work?
Check out our newest infographic on how AI may increase productivity in virtual and physical meetings through features such as automated meeting transcription, scheduling, and note taking. From a survey with responses from over 1,000 Zoom users, including IT professionals and remote workers, we found that almost 80% of people think AI can help them save 1 to 5 hours of productivity per week. That equates to 1 to 4.5 weeks of extra productivity every year!
That’s only the tip of the iceberg with AI and meeting productivity. Zoom’s engineers are constantly hard at work to bring you the most innovative features. Ready to bring the newest in video communications into your workplace? Learn more about Zoom and artificial intelligence by signing up for a personalized 1-on-1 demo with a Zoom specialist today.
We know you love Zoom Pro. We all do. But as your company expands, so does the need to keep your employees connected. Zoom Business can be the perfect solution to help you take your next step in growing your organization. Check out these three reasons why you should upgrade to the Zoom Business plan.
- Scale smart.
For growing teams, the Zoom business plan is best suited for your needs (note it requires a minimum of 10 Zoom licenses). The Business plan includes an administrator dashboard that makes it easy to view information ranging from overall usage to live in-meeting data. You’ll also get single sign-on (SSO) integration, so that you can sign-on to Zoom from a variety of SSO providers such as Okta and Centrify. Business accounts also have managed domains. If you feel like you’re spending too much time managing licenses, this could save you a lot of time by organizing your applications.
- You want your brand in your meetings.
In the business plan you can create a Vanity URL (yourcompany.zoom.us). On that page you’ll be able to add your company’s branding and direct your users to join their meetings from there. If you want your brand to shine in every internal and external communication, you can create a branded email template to send Zoom meeting invitations to attendees.
- Taking notes is fun (said no one ever).
The Zoom Business plan includes automatic speech-to-text transcriptions for cloud recordings (Business includes 1GB of storage per person pooled across your account). This eliminates the need to take meeting notes, and has a variety of use cases including content creation and record keeping. You can easily view the recording and do a text-based search to find exactly the part of the meeting you need. For some meetings you might want to skip the viewing all together and just browse the transcript!
In addition, the Zoom Business plan comes with phone/Zoom support. While we stand behind our awesome support for all types of customers, if you want a little extra TLC this plan could be for you.
Ready to upgrade to Zoom Business? Visit our plans and pricing page. Want to learn more about the benefits of upgrading to Zoom Business? Sign up for a personalized 1-on-1 demo with a Zoom Specialist today!
The post 3 Reasons To Upgrade from Zoom Pro to Zoom Business appeared first on Zoom Blog.
The Zoom team had an amazing time at Enterprise Connect 2018! It was rewarding to connect with happy customers and meet with CIOs looking to build or overhaul their video communications stack. Here are a few standouts from the show:
Zoom’s Announcements and Presence
Surrounding Enterprise Connect, Zoom made two major product announcements:
- Zoom Rooms Ecosystem and Integrator Programs: These two programs expand the reach and impact of Zoom Rooms. In the Ecosystem, numerous hardware providers are developing products or bundled hardware kits to enable greater capabilities in Zoom Rooms, enhancing the overall user experience and the ease of deployment and management. For example, check out Dell’s Zoom Rooms-optimized hardware. As for our certified global integrators, they plan, design, and deploy Zoom Rooms across enterprise customers’ locations often in concert with our own professional services team.
- IBM Watson Workspace embeds Zoom: IBM has formed a partnership with Zoom to embed and resell Zoom as the video meeting component of IBM Watson Workspace plus.
At the Zoom booth, we showcased how Zoom and Zoom Rooms can be used in any space and for any use case including boardrooms, huddle rooms, executive offices, desktops, mobile devices, and workplace digital signage. Read in mildly-excruciating detail all about the various partner technology we showcased in our booth here! We also showed off some of our newest innovations such as our Amazon Alexa for Business integration and Zoom Rooms Digital Signage.
In Delivering Collaboration transformation in the Modern Workplace, Zoom president David Berman and 21st Century Fox chief technology officer Paul Cheesbrough discussed current and upcoming innovations in the modern collaborative workplace. Paul shared his experiences in rolling out Zoom to 8,000 employees and how their culture and productivity changed when video usage went from 3% with their previous provider to 85% with Zoom.
In Presenting IBM Watson Workplace Plus-The intelligent Team Collaboration Solutions Powered by IBM Watson + Zoom, David Berman and Ann-Marie Darrough, director of offering management for Watson Workplace at IBM, announced our partnership and our shared vision for the future of team collaboration embedding artificial intelligence into workflows and enriching interactions.
Other Zoom speaking sessions included:
- Evolving Workplace Communication – featuring product manager Cynthia Lee
- Voxbone Lunch & Learn: Best Practices for Disrupting Your Own Global Enterprise Communications – featuring head of product management Oded Gal
- Bringing Alexa into your Conference Rooms with Zoom – featuring Cynthia Lee
- Moving Video Conferencing to the Cloud – featuring product marketer Janelle Raney
- Software-Based Video in the Meeting Room – featuring Oded Gal
Zoom didn’t go it alone at Enterprise Connect! Several key partners put out press releases surrounding the event detailing how we are working together:
- AVer: Announced a camera/audio soundbar optimized for Zoom Rooms
- Avocor: Announced a new integration with Zoom Rooms for Touch
- DisplayTen: Announced an all-in-one white board developed for Zoom Rooms for touch, available Summer 2018
- IBM: Announced that the are embedding and reselling Zoom in Watson Workspace Plus
- Suirui: Announced an all-in-one conference room system for Zoom Rooms, available Summer 2018
- TimeTrade: Announced an integration with Zoom that directly connects Zoom meeting scheduling with the Salesforce calendar
- Polycom: Announced several partnerships for its Trio device, including Zoom Rooms, available Summer 2018
Ready to learn how these new innovations can help your enterprise? Sign up for a 1-on-1 demo with a Zoom product specialist today!